Demandas e recursos de trabalho como preditores de tecnoestresse em trabalhadores que utilizam as tecnologias de informação e comunicação

Authors

  • Lia Severo Vieira Lia Severo Vieira Psicóloga, mestre em Psicologia, Universidade do Vale do Rio dos Sinos – UNISINOS, Rio Grande do Sul, Brasil e-mail: liasevero@gmail.com https://orcid.org/0000-0001-7686-0769 https://orcid.org/0000-0001-7686-0769
  • Mary Sandra Carlotto Psicóloga, doutora em Psicologia Social, Universidade do Vale do Rio dos Sinos – UNISINOS, Rio Grande do Sul, Brasil e-mail: mscarlotto@gmail.com http://orcid.org/0000-0003-2336-5224 http://orcid.org/0000-0003-2336-5224

DOI:

https://doi.org/10.20397/2177-6652/2021.v21i3.1970

Keywords:

tecnoestresse, tecnologias da informação e comunicação, demandas e recursos de trabalho.

Abstract

Objetivo do estudo: Este estudo objetivou identificar o papel preditor das demandas e recursos de trabalho para o Tecnoestresse e suas dimensões em uma amostra de 213 trabalhadores brasileiros.

Metodologia/abordagem: Trata-se de um estudo de abordagem quantitativa de delineamento observacional, analítico, transversal.

Originalidade/Relevância: Os trabalhadores que utilizam as Tecnologias de Informação e Comunicação (TICs) nas atividades laborais estão expostos a condições laborais e psicossociais que podem ocasionar Tecnoestresse. Embora na literatura internacional já tenha uma tradição na investigação desta temática com importantes resultados, no Brasil a literatura ainda é incipiente sendo este o único estudo a explorar o Tecnoestresse utilizando o modelo de demandas recursos. 

Principais resultados: Os resultados, obtidos por meio da análise de regressão linear múltipla, identificaram modelos preditores compostos pelas variáveis: controle, falhas na comunicação, sobrecarga, recursos tecnológicos, expectativas de aprendizagem, monitoramento e aborrecimentos. 

Contribuições sociais/para a gestão: O estudo contribui para dar visibilidade ao Tecnoestresse e para subsidiar a implementação de ações e de políticas organizacionais quanto ao uso de TICs visando a saúde do trabalhador.

Author Biographies

Lia Severo Vieira, Lia Severo Vieira Psicóloga, mestre em Psicologia, Universidade do Vale do Rio dos Sinos – UNISINOS, Rio Grande do Sul, Brasil e-mail: liasevero@gmail.com https://orcid.org/0000-0001-7686-0769

Mestre em Psicologia

Mary Sandra Carlotto, Psicóloga, doutora em Psicologia Social, Universidade do Vale do Rio dos Sinos – UNISINOS, Rio Grande do Sul, Brasil e-mail: mscarlotto@gmail.com http://orcid.org/0000-0003-2336-5224

Docente do PPG em Psicologia

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Published

2021-10-19

How to Cite

Vieira, L. S., & Carlotto, M. S. (2021). Demandas e recursos de trabalho como preditores de tecnoestresse em trabalhadores que utilizam as tecnologias de informação e comunicação. Journal of Management & Technology, 21(3), 148–167. https://doi.org/10.20397/2177-6652/2021.v21i3.1970

Issue

Vol. 21 No. 3 (2021): Julho/Setembro

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ARTIGO

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