Modelos de maturidade para a indústria 4.0: uma revisão sistemática da literatura

Autores/as

DOI:

https://doi.org/10.20397/2177-6652/2024.v24i5.2823

Palabras clave:

Indústria 4.0, Modelos de maturidade, Revisão sistemática.

Resumen

Objetivo: Apresentar um quadro de referência dos modelos de maturidade (MMs) para a I4.0 e uma agenda de pesquisa.

Metodologia: Foi adotada uma revisão sistemática da literatura nas bases de dados Web of Science e Scopus.

Originalidade/Relevância: A identificação dos elementos que possibilitam a avaliação da integração entre níveis e dimensões dos MM para a I4.0 é um tópico de pesquisa relevante.

Resultados: Os MMs possuem em média cinco níveis de maturidade, do inexistente ao avançado, e apresentam dimensões relacionadas à tecnologia e dimensões de suporte (estratégia, operações, cultura, pessoas, segurança, etc.).

Contribuições teóricas: O quadro de referência auxilia na adoção ou no desenvolvimento de novos modelos. Destaca também a ausência de modelos para o setor de serviços e a necessidade de investigações voltadas para a sistematização de uma abordagem integrada. 

Biografía del autor/a

Eveliny Dias de Medeiros, Universidade Federal da Paraíba - UFPB

Graduação em Engenharia de Produção pela Universidade Federal da Paraíba (UFPB),  graduação em Ciências Econômicas nas Faculdades Integradas de Patos (UNIFIP). Mestre em Engenharia de Produção e Sistemas pela UFPB,  Doutoranda em Engenharia de Produção na Universidade Federal de Santa Catarina (UFSC).

Luciano Costa Santos, Universidade Federal da Paraíba - UFPB

Mestrado e doutorado em Engenharia de Produção pela Universidade Federal de Santa Catarina. Professor em regime de dedicação exclusiva na Universidade Federal da Paraíba, lotado no Departamento de Engenharia de Produção. Tem experiência na área de Engenharia de Produção, atuando principalmente nos seguintes temas: produção enxuta, modelos de maturidade, operações de serviços e estratégia de produção. 

Cláudia Fabiana Gohr, Universidade Federal da Paraíba

Mestrado e doutorado em Engenharia de Produção pela Universidade Federal de Santa Catarina. Professora da Universidade Federal da Paraíba, lotada no Departamento de Engenharia de Produção. É professora permanente dos programas de pós-graduação em Engenharia de Produção e em Administração da UFPB. Tem experiência na área de Estratégia Empresarial e Gestão da Produção, atuando principalmente nos seguintes temas: capacidades dinâmicas, relacionamentos interorganizacionais, inovação sustentável, lean, modelos de maturidade e economia circular. 

Citas

Aagaard, A., Presser, M., Collins, T., Beliatis, M., Skou, A. K., & Jakobsen, E. M. (2021). The Role of Digital Maturity Assessment in Technology Interventions with Industrial Internet Playground. Electronics, 10(10), 1134. https://doi.org/10.3390/electronics10101134

Amaral, A., & Peças, P. (2021). A Framework for Assessing Manufacturing SMEs Industry 4.0 Maturity. Applied Sciences, 11(13), 6127. https://doi.org/10.3390/app11136127

Asdecker, B., & Felch, V. (2018). Development of an Industry 4.0 maturity model for the delivery process in supply chains. Journal of Modelling in Management, 13(4), 840–883. https://doi.org/10.1108/JM2-03-2018-0042

Ávila-Bohórquez, J. H., & Gil-Herrera, R. de J. (2022). Proposal and Validation of an Industry 4.0 Maturity Model for SMEs. Journal of Industrial Engineering and Management, 15(3), 433–454. https://doi.org/10.3926/jiem.3673

Basl, J., & Doucek, P. (2019). A metamodel for evaluating enterprise readiness in the context of industry 4.0. Information (Switzerland), 10(3). https://doi.org/10.3390/info10030089

Beisekenov, I., Suleiman, Z., Tokbergenova, A., Shaikholla, S., Dikhanbayeva, D., El-Thalji, I., Emiris, D., & Turkyilmaz, A. (2022). Maturity Assessment of Industry 4.0 Implementation in Kazakhstani and Norwegian Oil and Gas Contexts. Journal of Industrial Integration and Management, 7(4), 455–477. https://doi.org/10.1142/S2424862222500191

Bibby, L., & Dehe, B. (2018). Defining and assessing industry 4.0 maturity levels–case of the defence sector. Production Planning and Control, 29(12), 1030–1043.

Bukowski, L. (2019). Logistics decision-making based on the maturity assessment of imperfect knowledge. Engineering Management in Production and Services, 11(4), 65–79. https://doi.org/10.2478/emj-2019-0034

Caiado, R. G. G., Scavarda, L. F., Gavião, L. O., Ivson, P., Nascimento, D. L. de M., & Garza-Reyes, J. A. (2021). A fuzzy rule-based industry 4.0 maturity model for operations and supply chain management. International Journal of Production Economics, 231(July 2020). https://doi.org/10.1016/j.ijpe.2020.107883

Castelo-Branco, I., Oliveira, T., Simões-Coelho, P., Portugal, J., & Filipe, I. (2022). Measuring the fourth industrial revolution through the Industry 4.0 lens: The relevance of resources, capabilities and the value chain. Computers in Industry, 138, 103639. https://doi.org/10.1016/j.compind.2022.103639

Chaopaisarn, P., & Woschank, M. (2021). Maturity Model Assessment of SMART Logistics for SMEs. Chiang Mai University Journal of Natural Sciences, 20(2). https://doi.org/10.12982/CMUJNS.2021.025

Chonsawat, N., & Sopadang, A. (2021). Smart SMEs 4.0 Maturity Model to Evaluate the Readiness of SMEs Implementing Industry 4.0. Chiang Mai University Journal of Natural Sciences, 20(2), 1–13. https://doi.org/10.12982/CMUJNS.2021.027

Çınar, Z. M., Zeeshan, Q., & Korhan, O. (2021). A Framework for Industry 4.0 Readiness and Maturity of Smart Manufacturing Enterprises: A Case Study. Sustainability, 13(12), 6659. https://doi.org/10.3390/su13126659

Colli, M., Berger, U., Bockholt, M., Madsen, O., Møller, C., & Wæhrens, B. V. (2019). A maturity assessment approach for conceiving context-specific roadmaps in the Industry 4.0 era. Annual Reviews in Control, 48, 165–177. https://doi.org/10.1016/j.arcontrol.2019.06.001

de Jesus, C., & Lima, R. M. (2020). Literature search of key factors for the development of generic and specific maturity models for industry 4.0. In Applied Sciences (Switzerland) (Vol. 10, Issue 17). MDPI AG. https://doi.org/10.3390/app10175825

de Paula Ferreira, W., Armellini, F., de Santa-Eulalia, L. A., & Thomasset-Laperrière, V. (2022). A framework for identifying and analysing industry 4.0 scenarios. Journal of Manufacturing Systems, 65(September), 192–207. https://doi.org/10.1016/j.jmsy.2022.09.002

de Souza, S. S., Santiago, S. B., de Amorim Francisco Soares Filho, A., de Mendonça, M. B., & Oliveira, F. L. (2020). Metanalysis of industry 4.0 maturity models. Interciencia, 45(8), 397–401.

Dikhanbayeva, D., Shaikholla, S., Suleiman, Z., & Turkyilmaz, A. (2020). Assessment of Industry 4.0 Maturity Models by Design Principles. Sustainability, 12(23), 9927. https://doi.org/10.3390/su12239927

Dutta, G., Kumar, R., Sindhwani, R., & Singh, R. K. (2020). Digital transformation priorities of India’s discrete manufacturing SMEs – a conceptual study in perspective of Industry 4.0. Competitiveness Review, 289–314. https://doi.org/10.1108/CR-03-2019-0031

Elibal, K., & Özceylan, E. (2020). A systematic literature review for industry 4.0 maturity modeling: state-of-the-art and future challenges. Kybernetes, ahead-of-p(ahead-of-print). https://doi.org/10.1108/K-07-2020-0472

Facchini, F., Olésków-Szłapka, J., Ranieri, L., & Urbinati, A. (2020). A maturity model for logistics 4.0: An empirical analysis and a roadmap for future research. Sustainability (Switzerland), 12(1), 1–18. https://doi.org/10.3390/SU12010086

Felippes, B., da Silva, I., Barbalho, S., Adam, T., Heine, I., & Schmitt, R. (2022). 3D-CUBE readiness model for industry 4.0: technological, organizational, and process maturity enablers. Production and Manufacturing Research, 10(1), 875–937. https://doi.org/10.1080/21693277.2022.2135628

Gajsek, B., Marolt, J., Rupnik, B., Lerher, T., & Sternad, M. (2019). Using maturity model and discrete-event simulation for industry 4.0 implementation. International Journal of Simulation Modelling, 18(3), 488–499. https://doi.org/10.2507/IJSIMM18(3)489

Gallego-García, S., Groten, M., & Halstrick, J. (2022). Integration of Improvement Strategies and Industry 4.0 Technologies in a Dynamic Evaluation Model for Target-Oriented Optimization. Applied Sciences (Switzerland), 12(3), 1–21. https://doi.org/10.3390/app12031530

Ganzarain, J., & Errasti, N. (2016). Three stage maturity model in SME’s toward industry 4.0. Journal of Industrial Engineering and Management, 9(5), 1119. https://doi.org/10.3926/jiem.2073

Gökalp, E., & Martinez, V. (2022). Digital transformation maturity assessment: development of the digital transformation capability maturity model. International Journal of Production Research, 60(20), 6282–6302. https://doi.org/10.1080/00207543.2021.1991020

Herceg, I. V., Kuč, V., Mijušković, V. M., & Herceg, T. (2020). Challenges and driving forces for industry 4.0 implementation. Sustainability (Switzerland), 12(10). https://doi.org/10.3390/su12104208

Honorato, C., & De Melo, F. C. L. (2023). Industry 4.0: The Case-Study of a Global Supply Chain Company. Journal of Industrial Integration and Management, 8(1), 131–148. https://doi.org/10.1142/S2424862222500269

Kırmızı, M., & Kocaoglu, B. (2022). Digital transformation maturity model development framework based on design science: case studies in manufacturing industry. Journal of Manufacturing Technology Management, 33(7), 1319–1346. https://doi.org/10.1108/JMTM-11-2021-0476

Lin, T. C., Wang, K. J., & Sheng, M. L. (2020). To assess smart manufacturing readiness by maturity model: a case study on Taiwan enterprises. International Journal of Computer Integrated Manufacturing, 33(1), 102–115. https://doi.org/10.1080/0951192X.2019.1699255

Mittal, S., Khan, M. A., Purohit, J. K., Menon, K., Romero, D., & Wuest, T. (2020). A smart manufacturing adoption framework for SMEs. International Journal of Production Research, 58(5), 1555–1573. https://doi.org/10.1080/00207543.2019.1661540

Moura, L. R., & Kohl, H. (2020). Maturity Assessment in Industry 4.0 - A Comparative Analysis of Brazilian an German Companies. Emerging Science Journal, 4(5), 365–375. http://marefateadyan.nashriyat.ir/node/150

Naeem, H. M., & Garengo, P. (2022). The interplay between industry 4.0 maturity of manufacturing processes and performance measurement and management in SMEs. International Journal of Productivity and Performance Management, 71(4), 1034–1058. https://doi.org/10.1108/IJPPM-09-2021-0552

Pacchini, A. P. T., Lucato, W. C., Facchini, F., & Mummolo, G. (2019). The degree of readiness for the implementation of Industry 4.0. Computers in Industry, 113. https://doi.org/10.1016/j.compind.2019.103125

Peukert, S., Treber, S., Balz, S., Haefner, B., & Lanza, G. (2020). Process model for the successful implementation and demonstration of SME-based industry 4.0 showcases in global production networks. Production Engineering, 14(3), 275–288. https://doi.org/10.1007/s11740-020-00953-0

Pirola, F., Cimini, C., & Pinto, R. (2020). Digital readiness assessment of Italian SMEs: a case-study research. Journal of Manufacturing Technology Management, 31(5), 1045–1083. https://doi.org/10.1108/JMTM-09-2018-0305

Rafael, L. D., Jaione, G. E., Cristina, L., & Ibon, S. L. (2020). An Industry 4.0 maturity model for machine tool companies. Technological Forecasting and Social Change, 159(March). https://doi.org/10.1016/j.techfore.2020.120203

Rahamaddulla, S. R. Bin, Leman, Z., Baharudin, B. T. H. T. Bin, & Ahmad, S. A. (2021). Conceptualizing Smart Manufacturing Readiness-Maturity Model for Small and Medium Enterprise (SME) in Malaysia. Sustainability, 13(17), 9793. https://doi.org/10.3390/su13179793

Ramanathan, K., & Samaranayake, P. (2022). Assessing Industry 4.0 readiness in manufacturing: a self-diagnostic framework and an illustrative case study. Journal of Manufacturing Technology Management, 33(3), 468–488. https://doi.org/10.1108/JMTM-09-2021-0339

Sadiq, S., Amjad, M. S., Rafique, M. Z., Hussain, S., Yasmeen, U., & Khan, M. A. (2021). An integrated framework for lean manufacturing in relation with blue ocean manufacturing - A case study. Journal of Cleaner Production, 279, 123790. https://doi.org/10.1016/j.jclepro.2020.123790

Santos-Neto, J. B. S. dos, & Costa, A. P. C. S. (2019). Enterprise maturity models: a systematic literature review. Enterprise Information Systems, 13(5), 719–769. https://doi.org/10.1080/17517575.2019.1575986

Santos, R. C., & Martinho, J. L. (2019). An Industry 4.0 maturity model proposal. Journal of Manufacturing Technology Management, 31(5), 1023–1043. https://doi.org/10.1108/JMTM-09-2018-0284

Simetinger, F., & Zhang, Z. (2020). Deriving secondary traits of industry 4.0: A comparative analysis of significant maturity models. Systems Research and Behavioral Science, 37(4), 663–678. https://doi.org/10.1002/sres.2708

Sjödin, D. R., Parida, V., Leksell, M., & Petrovic, A. (2018). Smart Factory Implementation and Process Innovation: A Preliminary Maturity Model for Leveraging Digitalization in ManufacturingMoving to smart factories presents specific challenges that can be addressed through a structured approach focused on people, p. Research Technology Management, 61(5), 22–31. https://doi.org/10.1080/08956308.2018.1471277

Stawiarska, E., Szwajca, D., Matusek, M., & Wolniak, R. (2021). Diagnosis of the maturity level of implementing industry 4.0 solutions in selected functional areas of management of automotive companies in poland. Sustainability (Switzerland), 13(9). https://doi.org/10.3390/su13094867

Sütőová, A., Šooš, Ľ., & Kóča, F. (2020). Learning needs determination for industry 4.0 maturity development in automotive organisations in Slovakia. Quality Innovation Prosperity, 24(3), 122–139. https://doi.org/10.12776/QIP.V24I3.1521

Tranfield, D., Denyer, D., Smart, P., & Al, T. et. (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375

Ünal, C., Sungur, C., & Yildirim, H. (2022). Application of the Maturity Model in Industrial Corporations. Sustainability (Switzerland), 14(15), 1–25. https://doi.org/10.3390/su14159478

Vasconcelos, Luis Rigato Junior, Paulo Gobo, Rodrigues, F. (2021). An Industry 4.0 Maturity Model Applied to the automotive supply chain. Revista Gestão & Tecnologia, 21, n. 4, 230–258.

Wagire, A. A., Joshi, R., Rathore, A. P. S., & Jain, R. (2021). Development of maturity model for assessing the implementation of Industry 4.0: learning from theory and practice. Production Planning and Control, 32(8), 603–622. https://doi.org/10.1080/09537287.2020.1744763

Wagire, A. A., Rathore, A. P. S., & Jain, R. (2020). Analysis and synthesis of Industry 4.0 research landscape: Using latent semantic analysis approach. In Journal of Manufacturing Technology Management (Vol. 31, Issue 1, pp. 31–51). Emerald Group Publishing Ltd. https://doi.org/10.1108/JMTM-10-2018-0349

Wang, Q., & Waltman, L. (2016). Large-scale analysis of the accuracy of the journal classification systems of Web of Science and Scopus. Journal of Informetrics, 10(2), 347–364. https://doi.org/10.1016/j.joi.2016.02.003

White, M. D., & Marsh, E. E. (2006). Content Analysis: A Flexible Methodology. Library Trends, 55(1), 22–45. https://doi.org/10.1353/lib.2006.0053

Závadská, Z., & Závadský, J. (2020). Quality managers and their future technological expectations related to Industry 4.0. Total Quality Management & Business Excellence, 31(7–8), 717–741. https://doi.org/10.1080/14783363.2018.1444474

Zuehlke, D. (2010). SmartFactory—Towards a factory-of-things. Annual Reviews in Control, 34(1), 129–138. https://doi.org/10.1016/j.arcontrol.2010.02.008

Publicado

2024-11-12

Cómo citar

Medeiros, E. D. de, Santos, L. C., & Gohr, C. F. (2024). Modelos de maturidade para a indústria 4.0: uma revisão sistemática da literatura. Revista Gestão & Tecnologia, 24(5), 154–181. https://doi.org/10.20397/2177-6652/2024.v24i5.2823

Número

Sección

ARTIGO