A SYSTEMS-OF-INFORMATION SYSTEMS IDENTIFICATION METHOD BASED ON BUSINESS PROCESS MODELS ANALYSIS
DOI:
https://doi.org/10.20397/2177-6652/2022.v22i4.2309Palabras clave:
Systems-of-Information Systems, Business Processes, Organizational GoalsResumen
Objective: This study focuses on the mapping and understanding of an organization's business processes, allowing the identification of the different Information Systems (IS) that support them, as well as the interoperability needs between them.
Methodology: The proposed method was evaluated through a feasibility study, where it was performed in a real environment.
Relevance/originality: Organizations operated in a setting where different IS are needed to achieve their goals. Thus, the identification of an arrangement's systems and their interoperability needs helps managers in decision-making, in IS management and in the execution of business processes. Thus, this research investigates the relationship between business processes and these IS arrangements, called Systems-of-Information Systems (SoIS), a recent topic and still little explored in academia.
Main results: It was possible to raise the automation or integration needs between the different IS that support the execution of processes. In addition, evidence was obtained that the method supports the detection of the need for integration between organizational IS. Evidence of traceability between the business and SoIS elements was also obtained, which supports the creation of a SoIS architecture based on business processes.
Theoretical contributions: The exposition of the relationship between SoIS and business processes.
Management contributions: The proposition of a method for analyzing business process models and identifying the IS that support them, as well as the tool to support their execution.Citas
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