Attitudes towards internet use: development and proposal of a measurement scale
DOI:
https://doi.org/10.20397/2177-6652/2020.v20i3.1541Keywords:
atitudes, uso da internet, escalaAbstract
Conceitualmente, atitudes em relação ao uso Internet representam a avaliação individual em relação ao uso dessa tecnologia, constituindo elementos importantes para entender o uso e as atividades realizadas no ambiente virtual. Os propósitos desse estudo foram revisar sistematicamente o conceito e as escalas utilizadas para medir o construto, bem como propor um instrumento de medição de natureza multidisciplinar. Por meio do estudo sistemático da literatura acadêmica internacional foi possível definir o construto e identificar a tradição de mensuração. Com isso, foi proposto e validado um instrumento com nove afirmações para averiguação por meio de uma escala de verificação do tipo Likert. Tal iniciativa permitiu categorizar fatores atitudinais em uma dimensão de apreciação e outra de aversão. Os resultados da pesquisa contribuem para entendimento do construto, servindo tanto para aplicações no setor público quanto no setor privado.
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