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Uma abordagem baseada em árvores de decisão para avaliação da coerência nos investimentos em TI
Resumo
O presente trabalho propõe uma abordagem para análise da coerência nos investimentos em TI, baseada em árvores de decisão. Essa coerência representa dois aspectos: 1) O entendimento sobre a TI e as suas dimensões; e 2) O alinhamento estratégico de TI. Por meio da aplicação do instrumento de uma pesquisa que analisa as dimensões do uso de TI, bem como de uma análise comparativa de fluxos de decisão, esta proposta é ilustrada por meio da utilização de dados das percepções de gestores de uma empresa brasileira. Verificou-se que, a partir da compreensão de como os gestores percebem os aspectos inerentes ao uso, benefícios e impactos da TI no desempenho organizacional, bem como da comparação das perspectivas de gestores das áreas de TI e negócio sobre a TI, a abordagem proposta fornece ideias para pesquisadores e gestores no que se refere às formas de verificação da coerência nos investimentos em TI.
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DOI: https://doi.org/10.20397/2177-6652/2015.v15i3.646
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