O efeito mediador das capabilidades da tecnologia e sistema de informação na relação entre gestão da cadeia de suprimentos e desempenho competitivo
DOI:
https://doi.org/10.20397/2177-6652/2018.v18i2.1301Palavras-chave:
Capabilidades tecnológicas, Sistema de informação, Gestão da cadeia de suprimentos, Desempenho competitivo.Resumo
O objetivo deste artigo foi identificar o efeito mediador das Capabilidades da Tecnologia e Sistemas de Informação (CapT-SI) na relação entre Gestão da Cadeia de Suprimentos (GCS) e Desempenho Competitivo (DC). Para tanto, como metodologia, utilizou-se do método misto. Na fase qualitativa, foram coletados dados junto a uma amostra de 10 empresas e tratadas pela análise de conteúdo. Na fase quantitativa, a coleta de dados se deu em uma amostra de 125 empresas e tratadas pela estatística multivariada. Em ambas as fases, as amostras foram compostas de empresas dos polos tecnológicos brasileiros. Os resultados revelaram que as CapT-SI medeiam totalmente, a relação entre GCS e o DC. Diante disso, pode-se concluir que as CapT-SI tem papel importante para a integração e DC das empresas dos polos tecnológicos.
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