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Desenvolvimento e Validação de um Instrumento para Mensurar a Preocupação de Usuários de Smartphones sobre a Invasão de Privacidade
Resumo
O uso de smartphones cresceu de forma consistente ao longo dos últimos anos. Na medida que os aparelhos adquiriram novas funções, aumentou a sua capacidade de suportar serviços e aplicações. Preocupações sobre a privacidade durante o uso dos equipamentos como: coleta e armazenamento de dados, localização e uso de informações por terceiros sem autorização passaram a ser comuns entre os usuários. O presente artigo apresenta um questionário composto por cinco dimensões e dezesseis itens e tem como objetivo iniciar o processo de desenvolvimento e validação de uma escala para mensurar os fatores que influenciam a preocupação dos usuários sobre invasão de privacidade durante o uso de smartphones. Dentre as conclusões, verificou-se que a inclusão de duas dimensões que mensuram percepções positivas relacionadas ao uso dos aparelhos (Auto Eficácia e Benefício Percebido), pode contribuir para a mensuração de como os usuários avaliam as ameaças e benefícios ao usar os smartphones.
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DOI: https://doi.org/10.20397/2177-6652/2018.v18i3.1462
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